Showing posts with label technology. Show all posts
Showing posts with label technology. Show all posts

Wednesday, October 15, 2014

Why cellular phone voice quality sucks, and what to do about it

I've always wondered why people are ditching their land lines and going to cellular phones. In my article "Telephones: Not Ready to Give Up my Land Line Yet", I gave four good reasons for keeping a landline. The fourth reason was sound quality.

Cellular service providers made a lot of compromises to sound quality in order to fit more channels, and hence more calls, into their networks. Those compromises degraded the quality of the sound to the point that it's become very frustrating to try to hold a decent conversation over a cell phone. Compounding the problem is the fact that the handset manufacturers have forgotten that a "smartphone" is supposed to be a telephone that does other stuff. Nowadays a "smartphone" is a palm-sized computer that also makes phone calls.

And the manufacturers have also built compromises into their hardware. The built-in speaker distorts the voice of the person on the other end. And the microphone, if it picks up your voice at all, also picks up a lot of background noise.

It doesn't have to be this way. You know those interviews on NPR, when the correspondent, sitting in the studio in Washington D.C. or Los Angeles, is having an interview with two people, one in Kabul and one in London, and it sounds like they're sitting right next to them? Yeah. Those are telephone connections, people.

Why are you settling for the tinny, fuzzy, static-filled, crap that comes out of your cellphone? A recent article in IEEE Spectrum tells why cellphone sound quality is so bad, and what can (and should) be done about it. The solutions are practical, and they are available today.

So why aren't we using them? I think it all boils down to money: the same reason that airlines are mashing seats closer together and making them more uncomfortable. It doesn't have to be this way. I'm not sure what to do about it, but I'll keep my landline until the day the phone companies get this mess figured out — and do something about it.

Wednesday, September 25, 2013

Things we don't do with a telephone or television anymore

With the advance of technology, there are some things we no longer do with our telephones or televisions, although we still use the words. For example:

"Pick up the phone" - It used to be that you answered a telephone call by picking up the handset while the phone was ringing. Or you initiated a phone call by lifting the phone off its hook or out of the cradle. Now you have to press a button to answer the phone or dial a number.

"Hang up the phone" - Most phones today, even cellphones, have a "hang up" button. But you no longer terminate the call and disconnect the line by hanging the handset on the hook on the wall.

"Dial a number" - Numeric touchpads have been de rigueur for over 40 years. I can't recall the last time I saw a dial telephone that still worked. Children and many young adults today don't even know how to use a dial phone.

"The phone is ringing" - Telephones today beep, chirp, warble, and blink. They can also sing you your favorite song or make burping or screaming noises to alert you to a call. But if you want a true ringing telephone, you'll have to download an, um, "ringtone" that sounds like a ringing telephone.

"Turn the TV on/off/up/down" - It used to be that every television had a rotary knob, labeled "ON/VOL" or "OFF/VOL". This knob was a combination on/off switch and volume control, and you had to turn the knob to perform any of the named actions. Other electronic gadgets also had rotary on/off switches, and so "turn me on" became a part of the vernacular. Today, rotary switches are a retro fashion, and they often don't have the same mechanical contacts behind them as the old ones.

"Tune in a channel" - The channel selector used to be a rotary dial with stops at channels 2 through 13. Don't ask about the 1. You wouldn't understand. But even if you turned the dial to, say, 5, channel 5 wouldn't come in clearly until you turned the fine-tuning dial to "tune in" the station. "Automatic fine tuning" was a fancy feature on new TVs in the 1970s, but it still didn't work perfectly. Today, you punch a channel number on the remote, and the TV's electronics take care of the fine-tuning for you. In fact, with digital TV, fine-tuning is a thing of the past.

What I said about TVs also applies to radios.

Thursday, August 23, 2012

Your smartphone is using you

I've always enjoyed reading what William H. Davidow has to say about anything. He's an intelligent guy, with a broad range of both interests and knowledge, and when he feels passionate enough about something to write about it, his words are definitely worth reading.

And when he writes about how technology — more specifically, computing technology — is taking over our lives and our brains, it's worth sitting up and paying attention to what he has to say. In the article, "Our Tools Are Using Us" (the online title is different, but I like the original title better), he points out that computing and communications technology has evolved faster than the human brain's ability to handle it  —  that is, the brain's ability to control it or to manage it. The end result is that it is controlling us instead.  As Davidow puts it, "The tools are making the rules."

If you were led to this blog entry by an alert in your mailbox, a news item in your Facebook account, or any kind of beep from your iPad or smartphone, you are caught in the trap. And if you found this article because you were on the Web during business hours, and you're still reading it, you are also caught in the trap. I mean, I'm glad you're reading this, but consider the control that technology has over you. You may think that you chose to read this, but, in a frighteningly real sense, technology made you read it.

(And the fact that I'm even typing this right now, and putting a pointer to it on Facebook, reveals that I'm also caught in the trap.)

One of the concerns about this technology trap is that it is ruining the face-to-face social interactions that are the threads that (used to) hold society together. For one example, I think of the high school athletic events that are so different today because, instead of focusing on the action on the field or chatting with fellow spectators, all of those soccer moms (and dads, and siblings, and friends) have their heads bent down and are working their smartphones through mittened hands.

Davidow cites John M. Staudenmaier, a scholar who once observed that "the quickest way to end a deep and meaningful conversation was to glance at your watch." That was in the days before smartphones. What would he say now, when personal, human-to-human contacts are similarly devalued by a beep or a buzz from our iPhones and Androids?

It took a long time to train my family that they didn't have to answer the telephone in the kitchen every time it rang. Now we need to train ourselves that we don't have to jump to our smartphone, iPad, or computer every time it calls for us. We are not Pavlov's dogs.

One of the best ways to tell someone, without words, that they matter to you is to ignore your ringing or buzzing cellphone when you're having a conversation with them. What a powerful message that sends to the person sitting there in front of you!

The other major concern about the technology trap is what it does to you, yourself. People used to have hobbies: working on cars, fly tying, model railroading, woodworking, boatbuilding, sewing, knitting, pottery, scrapbooking, photography, leatherwork, stamp collecting, and on and on. Now instead, they find something to do on their monster-sized, 1080i, HDMI television screens, and they fiddle with their smartphones or laptop computers at the same time. You know you do. Technology has captured you and enslaved you.

Even the cleansing and healing power of the mountains is ruined by these devices. The summits of Colorado's fourteeners are now polluted by remarks like "Wow! I have four bars up here!" and the ritual "Hi.... We made it.... Yeah, I'm at the top." And the sounds of nature on the hiking trails are drowned out by the music that leaks out through too-loud headphones.

Remember that some of the surest signs of an alcoholic are remarks like:
"I'm not addicted to alcohol. I can take it or leave it."
"I can stop drinking anytime I want."
If you have said anything like this about your electronic gadgets or about Facebook or (shudder) Blogger, either aloud or to yourself, then admit it. You are, to some degree, addicted to technology.

You need to give yourself the same consideration, when you're all alone, that you would give to your conversational partner in that paragraph above. Here's how Davidow does it:

I have shut off most alerts and reminders on my computer and smartphone. I check for e-mail on my own schedule, just a few times a day. At home, I have built a physical wall around the virtual world. I let myself read news on my iPad anywhere in my home, but I answer e-mails and conduct business only in my office. I heed Staudenmaier’s advice and never end important conversations by glancing at my smartphone. My iPhone is never ­present when I am out with my wife, listening to the challenges my kids are facing, or playing and laughing with my grandchildren.
Personally, there are times when I take my phone out of my pocket and leave it in the car or in another room, so that I don't have to serve it when it beckons. There's a special place I go to, in the south end of Denver, where I even choose to take off my wristwatch and put it in a locker, so that I can forget about time and concentrate on eternity for a while.

I close with Davidow's own parting shot:

My advice to you is to take control of your tools. I promise your life will be better if you aren’t constantly checking to see if you’ve got mail.

Sunday, April 11, 2010

Three New Superpowers! Good or Bad? Please Comment.

My first entry at Zyzmog Galactic Headquarters talked about the conflict between my fascination for, and my rejection of, new technology. I'm often heard to exclaim, "I love living in this century!" There is a lot of exciting stuff going on, and I enjoy being both a spectator and a participant in the onrush of technology.

At this point in the 21st Century, technology has granted us three superpowers that didn't exist a short time ago. Many high school students can remember the days when they didn't have these superpowers. Let me list them for you.

The three superpowers in the early 21st Century are:
1. Infinite mobility.
2. Infinite access to information.
3. Infinite connectivity.

Infinite mobility means the ability to go anywhere in the world -- and even into orbit. If you have enough time (and money), you can travel anywhere you want. In the pages of Outside, National Geographic Explorer, Men's Journal and other magazines, you can read about fantastic voyages made, not by diplomats, politicians, soldiers or spies, but by ordinary people like you and me. You can watch TV stories about those voyages on the Travel, Discovery, and National Geographic channels.

Infinite mobility probably reached its peak in August 2001. It's still possible to travel anywhere; it's just more difficult now. Okay, North Korea is still next to impossible to visit. And some places are dangerous to travel to, but this superpower gives you the ability to travel there and get into trouble if you're stupid enough.

Infinite access to information means that nearly the entire assembled body of human knowledge is now at our fingertips. The popularization of the Internet, followed by the invention of the World Wide Web, and finally the introduction of search engines like Google and knowledge bases like Wikipedia, have done for modern man what Gutenberg's printing press did for mankind in 1440. For one thing, they have fundamentally changed the way I conduct both business and research. Even in closed societies like China and Iran, anybody with enough desire can get access to this universal fount of information. The One Laptop Per Child initiative is an effort to make this power not just infinite, but universal.

At first, we were worried that this infinite access to information would lead to infinite dissemination of falsehoods and lies. Granted, there's a lot of that out there, and there always will be, and now it's even more accessible than when its dissemination was confined to mimeographs and backwater printing houses. But the social experiment that is Wikipedia shows us that a public knowledge base can be self-correcting and self-policing, over time.

Some oppressive governments, pseudo-religious groups, and other entities that live on power and paranoia may try to squelch this infinite access to information, but they have not succeeded yet, and they will not succeed. The genie is out of the bottle.

Infinite connectivity: I'm certain there are still people on this planet without an email address. You're not one of them! Even more ubiquitous than an email address is a cellular phone. In some families, even children as young as 8 or 10 have a cellphone with all the, um, bells and whistles (sorry). In countries that cannot afford the infrastructure and costs associated with what we now call "land lines," it seems as if everyone has a cellular phone.

Last year, the new computer buzzword was cloud computing, and its herald was the netbook, a minimalist computer that keeps all of its programs and data in the "cloud" instead of on a local hard disk. The trend towards cloud computing continues this year.

Then there's the phenomenon known as social networking. One day social networking, though out of style, will define this decade the way shag carpet defined the 1970s and sideways ponytails defined the 1990s. Today, though, social networking provides an important service by allowing people to maintain and to renew social and family connections. Facebook was not the first social network, but it is currently the biggest fish in the pond. The pocket-sized social network known as Twitter was hot for a while in 2008-2010, but it seems to be fading fast, a flash in the fad pan. Who knows what tomorrow will bring?

This infinite connectivity does have a dark side, though: people will always know where you are. Your cellular service provider can track your location, either through your phone's built-in GPS, or through triangulation of your phone's position relative to two or three nearby cellular towers. The GPS capability in the newest phones can be remotely activated without the user's knowledge. Radio navigation, or triangulation, has been used by sailors and aviators for 100 years.

Another facet of this dark side: in this digital age, the right software and the right Internet connections can allow anyone to track your every move in cyberspace. By assembling all of your comments on Facebook and on blogs, all of your private (or so you thought) emails, and all of your search patterns, they can write a story of your life so detailed, so graphic, and so honest that it will scare you. All of this increased connectivity means that if you're not careful, your words and your deeds, good or evil, can (and will) be shouted from the rooftops. In some ways, this infinite connectivity leads swiftly downhill to complete and total loss of privacy.

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So I want to know: what do you think? Does your having these three superpowers make your life better, or worse? Alternatively, does humanity's possession of these three superpowers make the world better, or worse? Please tell me what you think, and why.

All comments on this blog are still subject to moderation. This is just to keep the kooks out. Most comments will be approved instantly, and the rest (as long as they don't sound like they're from kooks) will be approved within 24 hours. Please avoid foul language and personal attacks, and stick to the subject at hand.

Political extremism and lengthy partisan diatribes are frowned upon and may also be rejected by the moderator. (Whew! Have I become one of those "power and paranoia" entities? I hope not. I just want to encourage a civil and rational dialogue.)

E' il mio gioco; le regole, le faccio io.