In my new position at work, I want to try out some software from a company called Booz Allen Hamilton. Using their own webpage, I've submitted two requests for either a trial copy of the software or a price quote. The first request was over a week ago; the second was this Monday, I think.
I've heard nothing. In the same time period, I have received and installed two competing software packages, and I've been contacted by a friendly and eager sales rep from one of the competitors.
Today I got junk mail from Booz Allen Hamilton. This is funny: they can't be bothered to set me up with a trial version of their software, but they've already harvested my address from my online RFQs so they can spam my mailbox.
Booz Allen Hamilton is a big company with big customers, and a gripe from one engineer in a medium-sized company won't make any difference to them. So I'm sure it won't bother them for a moment that I won't be giving their software any further consideration.
But at least I got this off my chest.
